Accessibility Policy

Effective Date: 3/9/2026 | Last Updated: 5/13/26

1. Our Commitment to Accessibility

Innovative Benefits Group (IBG Portland) is committed to ensuring that our website at https://ibgportland.com/ is accessible to all visitors, including individuals with disabilities. We believe that everyone deserves equal access to information about employee benefits — and that starts with a website experience that works for everyone.

We are actively working to align our Site with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, which are the current recognized standard for web accessibility.

Accessibility is an extension of who we are. The same responsiveness, clarity, and personal attention we bring to every client relationship informs how we approach our online presence — we want every visitor to be able to find the information they need, without friction.

2. Our Ongoing Efforts

As part of our commitment to accessibility, IBG works to ensure that our Site:

  • Uses clear, plain language throughout all content

  • Provides sufficient color contrast for readability

  • Includes descriptive alt text for images

  • Is navigable by keyboard as well as mouse

  • Is compatible with common screen readers and assistive technologies

  • Avoids content that flashes or moves in ways that may cause discomfort

  • Uses properly structured headings to aid page navigation

We review and update our Site regularly as part of our ongoing commitment to improvement.

3. Platform Note

The IBG Portland website is built on the Squarespace platform, which includes built-in accessibility features and ongoing accessibility improvements maintained by Squarespace. Some aspects of accessibility are dependent on platform-level functionality. You can learn more at Squarespace's Accessibility Statement.

4. Known Limitations

We are committed to transparency. While we strive for full accessibility compliance, some areas of our Site may not yet fully meet WCAG 2.1 Level AA standards. We are committed to addressing identified gaps on an ongoing basis.

If you encounter a barrier, please let us know — your feedback helps us improve.

5. Alternative Access

If any content or feature on our Site is not accessible to you, please contact us directly. We are happy to provide information in an alternative format, answer your questions by phone, or connect you with a member of our team who can assist. Accessibility is not a checkbox for us — it's a reflection of our commitment to showing up for every client and visitor who reaches out.

6. Feedback & Contact

We welcome your feedback on the accessibility of our Site. If you experience any barriers, have suggestions for improvement, or need assistance accessing any content, please reach out:

Innovative Benefits Group (IBG Portland)
Address: 10151 SE Sunnyside Rd, Suite 410 Clackamas, Oregon 97015
Email: info@ibgportland.com
Phone: 503.972.4285
Fax: 503.972.4284

We aim to respond to accessibility-related inquiries within 3 business days.

7. Changes to This Policy

IBG may update this Accessibility Policy from time to time to reflect improvements to our Site or changes in accessibility standards. Updates will be reflected by a revised "Last Updated" date at the top of this page.