Privacy Policy

Effective Date: 3/9/2026 | Last Updated: 5/13/26

1. Introduction

Innovative Benefits Group ("IBG Portland," "IBG," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website at https://ibgportland.com/ (the "Site").

By using our Site, you agree to the practices described in this policy. If you do not agree, please discontinue use of the Site.

IBG is an independent employee benefits brokerage, not a retailer or subscription service. The information we collect through this Site is used solely to understand your business's needs and connect you with the right benefits solutions — nothing more.

2. Information We Collect

a. Information You Provide Directly

When you complete a contact or inquiry form on our Site, you may provide:

  • Your name

  • Business name and size

  • Email address

  • Phone number

  • Any details you include in your message

We use this information solely to respond to your inquiry and determine whether IBG may be a good fit for your business's employee benefits needs.

b. Information Collected Automatically

When you visit our Site, certain information may be collected automatically through cookies and analytics tools, including:

  • Pages visited and time spent on the Site

  • Browser type and device information

  • General geographic location (city/region level)

  • Referring website or search terms

We use Squarespace & Google Analytics to understand how visitors use our Site so we can improve the experience. This data is aggregated and does not personally identify you.

c. Email Newsletter / Communications

If you opt in to receive email communications from IBG, we collect your email address and, where provided, your name and business information. You may unsubscribe at any time using the link included in every email.

We use Squarespace to manage our mailing list.

3. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and connect you with the right member of our team

  • Provide information about employee benefits options relevant to your business

  • Send communications you have opted into (you may unsubscribe at any time)

  • Analyze and improve our website's performance and user experience

  • Comply with applicable legal and regulatory requirements

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Cookies

Our Site uses cookies — small text files stored on your device — to improve functionality and gather analytics data. You may adjust your browser settings to decline cookies, though some features of the Site may not function as intended.

5. Third-Party Services

Our Site may use the following third-party tools and services, each governed by their own privacy policies:

We are not responsible for the privacy practices of third-party services.

6. Data Retention

We retain contact form submissions and related communications for as long as the client relationship is active or as otherwise required by applicable law. You may request deletion of your personal information at any time by contacting us directly.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

  • Access the information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your information

  • Opt out of marketing communications at any time

Residents of Oregon may have additional rights under the Oregon Consumer Privacy Act (OCPA), including the right to opt out of the sale of personal data and to appeal a denial of a privacy rights request. IBG does not sell personal data. To submit a privacy rights request, please contact us directly.

To exercise any of these rights, please contact us at the information below.

8. Children's Privacy

Our Site is intended for business professionals and is not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Security

We take reasonable precautions to protect your information from unauthorized access, use, or disclosure. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Innovative Benefits Group (IBG Portland)
Address: 10151 SE Sunnyside Rd, Suite 410 Clackamas, Oregon 97015
Email: info@ibgportland.com
Phone: 503.972.4285
Fax: 503.972.4284